Gymletics® Support

Contact Us

When you contact Gymletics, you're speaking to a real person who genuinely cares about your experience

Email

For most questions, email is the fastest way to reach us.

admin@gymletics.com

We usually reply within 1–2 working days.

If you haven't heard back after 2 working days, check your spam folder, then email us again. Sometimes our replies get filtered.

Phone

If you'd rather talk, you can call:

+44 7900 275 243

Monday to Friday: 8am to 5pm GMT

Saturday: 8am to 1pm GMT

Closed Sunday and UK bank holidays

If you call outside these hours, leave a voicemail with your name and order number and we'll call back the next working day.

What to include in your message

To help us reply faster, please include where relevant:

  • Your order number (starts with #)
  • The email address you ordered with
  • A photo if you're reporting a fault or damage
  • A clear description of what you need

What we can help with quickly

Most questions are already answered on these pages:

If you still need help after checking those pages, we're here for you.

Connect with Gymletics

Gold-sun signature

Gold-sun, Founder

Gymletics Limited

Registered in England and Wales

Company number: 11354280

Registered office: 3 Woodville Place, Stoke-on-Trent, England ST3 6DA

Last reviewed: May 2026